Protier Warranty

Limited Warranty
All products sold by Protier Industries, LLC are warranted for one year, to be free from defects in material and workmanship. This warranty does not apply to products removed and reinstalled after initial installation. This limited warranty does not apply to products, which have been misused, altered or used under excessive operating conditions, beyond manufactures instructions.The liability of Protier Industries, LLC is limited solely to repair or replace defective parts. Protier cannot be held liable for the cost of any related products, labor claims or incidental expenses. Furthermore, Protier cannot be held responsible for any consequential damages, personal injuries or damage of property.
 
Transportation
Protier Industries, LLC will not be responsible for any transport costs for new or rebuilt parts to the buyer or defective parts from the buyer or of the defective parts from buyer to Protier. In the case in which we make a mistake, we shall cover the cost for the return and reshipment. We DO NOT cover "mistake purchases". Please be certain of the part you need before purchasing. If you are not sure, call us at 877-448-1057 and we will take care of you.
 
Return Policy
Any parts purchased on www.protierind.com web site can be returned within 30 days. The parts must be unused and must be in original packing. To return parts, you must receive an RGA number from our office and invoice number should come with shipment, so proper credit can be issued. Any item returned without a RGA number will not be processed or tracked. There is restocking fee of 20% for returned parts unused after 30 days. This warranty does not cover normal 'wear & tear'.  Protier Industries, LLC, shall not be liable for any damages occasioned by default or delay in performance caused by war, government restrictions, or restraints, strikes, material shortages beyond control of Protier Industries, LLC. All warranties are non-transferable. Commercial vehicles are not covered under this warranty. 
 
Core Return Policy
On some Protier parts, we require you to return the original OEM part back to us. This is called the core. Core deposit charge will be shown on the pricing. If you were charged core deposit on your invoice, it will be refunded back to you when core part is received back from you. Return of core is responsibility of the customer and they have to make sure u ship it to us. Once we see prepaid shipping label, we will reimburse you the cost of shipping.
 
Terms and Conditions
By using this site, you've acknowledged you have read and agree to all terms and conditions. 

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